In the seminar, we showed the following video from Motorola that provided an excellent example of the key elements of a channel program to make sure it benefits prospective partners:
For more details on the Motorola partner program, here is a brochure that outlines the elements of the program.
Dell changed its "direct-only strategy" in 2008, to include multiple types of channel partners. Here is a 20 minute interview discussing this strategy decision:
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